We offer the following types of cybersecurity services to organizations, depending on your specific needs.

1. Managed Security Services: The management and monitoring of an organization's security systems and devices, such as firewalls, intrusion detection systems, and antivirus software.

2. Vulnerability Management: The identification, assessment and remediation of vulnerabilities in an organization's systems and applications.

3. Penetration Testing: Simulates an attack on an organization's systems and networks to identify vulnerabilities and assess the effectiveness of security controls.

4. Incident Response: The planning, preparation, detection, analysis, containment, recovery and closure of a security incident.

5. Compliance Management: The assessment of an organization's compliance with various regulations, such as HIPAA, PCI DSS, and ISO 27001.

6. Security Awareness Training: The training employees on security best practices, such as how to identify and report suspicious activity, how to handle sensitive data and how to prevent social engineering attacks.

7. Identity and Access Management (IAM): The management of user identities, roles and access rights to various systems, applications and data.

8. Cloud Security: The assessment, design, implementation and management of security controls for cloud-based systems, applications and data.

9. Email and Web Security: The assessment, design, implementation and management of security controls for email and web-based systems, applications and data.

10. Advanced Threat Protection: The assessment, design, implementation and management of security controls to detect and prevent advanced threats.

Different organizations may have different security needs, and the most appropriate services for your organization will depend on your specific requirements, risk profile, and budget. It's important to evaluate the different options and to choose a service provider that can meet the specific needs of the organization.

Yes -we offer a wide range of security services, such as antivirus, firewall, intrusion detection, and vulnerability management. These services are delivered through the cloud and accessed via a subscription-based model.

We currently offer a range of services, such as:

• Cloud-based firewall: This service provides a firewall as a service and allows organizations to secure their networks without the need for expensive hardware.

• Cloud-based intrusion detection and prevention: This service monitors an organization's networks for signs of intrusion and takes action to prevent it.

• Cloud-based antivirus: This service provides antivirus protection for an organization's systems and devices.

• Cloud-based vulnerability management: This service scans an organization's systems and networks for vulnerabilities and provides recommendations for remediation.

We also offer additional services, such as compliance reporting and incident response. These services are provided as part of a bundled package.

Our offerings can be a good option for organizations that lack the in-house resources to manage and monitor their own security, or for those that want to outsource some or all of their security functions.

Incident response and remediation typically involve a set of procedures and processes that organizations use to detect, investigate, and respond to cybersecurity incidents. These procedures and processes are often organized into an incident response plan (IRP) or incident management program.

The first step in incident response is typically to detect and triage an incident. This can involve monitoring security logs and network traffic, as well as receiving alerts from security tools and devices.

Once an incident is detected, it is typically assigned a priority level and assigned to a team or individual for investigation and response.

During the investigation phase, the incident response team will work to understand the scope and impact of the incident, as well as the cause and potential vectors of attack. This may involve collecting and analyzing forensic data, interviewing witnesses, and reviewing security logs and other data.

Once the investigation is complete, the incident response team will work to contain the incident and prevent further damage. This may involve disconnecting affected systems from the network, deploying countermeasures, and implementing other mitigation techniques.

Finally, the incident response team will work to recover from the incident and restore normal operations. This may involve rebuilding affected systems, restoring data from backups, and implementing new security controls and procedures to prevent similar incidents in the future.

Remediation is the process of addressing the root cause of the incident and taking steps to prevent it from happening again in the future. This may involve patching vulnerabilities, strengthening security controls, and training employees on security best practices.

Updates and patches for security software and tools are a crucial part of maintaining the security of an organization's systems and networks. The process of handling updates and patches typically involves the following steps:

1. Identification: Identifying the need for updates and patches by checking for available updates from vendors or by monitoring security advisories.

2. Testing: Testing updates and patches in a non-production environment to ensure they do not cause any issues with existing systems and applications.

3. Deployment: Deploying updates and patches to production systems, which may include scheduling the deployment for a maintenance window and backing up systems before the deployment.

4. Verification: Verifying that the updates and patches have been successfully installed and that the systems are functioning as expected.

5. Documenting: Documenting the updates and patches that have been installed, including the version number and the date of installation, for future reference.

It is important to have a plan for managing updates and patches for all security software and tools in use in the organization. This should include a schedule for regular updates, procedures for testing and deploying updates, and guidelines for what to do if an update causes problems. It's also a good practice to establish a process to evaluate new security software and tools and to regularly check that all the software in use are still supported and receiving updates.

Additionally, it's important to have a monitoring system in place to notify if any of the software is out of date, and regular check-ups of the systems and software that are considered critical for the organization's operation.

We provide Real-time monitoring and alerts for potential threats by using a variety of tools and technologies. Some examples include:

• Intrusion detection and prevention systems (IDPS) that monitor network traffic for signs of malicious activity and alert security teams when potential threats are detected.

• Security information and event management (SIEM) systems that collect and analyze log data from a variety of sources, such as servers, network devices, and applications, to identify potential security threats and generate alerts.

• Vulnerability management tools that scan networks and systems for known vulnerabilities and alert administrators when they are found.

• Endpoint protection software that monitors the activity on individual devices for signs of malware or other malicious activity and alerts security teams when potential threats are detected.

• Artificial Intelligence-based security systems that uses Machine Learning and other advanced algorithms to detect and alert security teams of potential threats.

It is important to note that real-time monitoring and alerts are only one aspect of a comprehensive security strategy, and it is also important to have incident response plans in place and to regularly review and update security controls to ensure they are effective in protecting against the latest threats.

False positives and false alarms can be a challenge when working with security tools and systems. They can waste valuable time and resources, and can lead to confusion and mistrust in the security team's ability to detect and respond to real threats.

To handle false positives and false alarms, organizations typically implement the following best practices:

1. Fine-tune the security tools and systems: Configure the security tools and systems to reduce the number of false positives by adjusting the sensitivity of the alerts, creating exception lists, and using correlation and other advanced analytics.

2. Establish incident response procedures: Develop incident response procedures that include a process for verifying the authenticity of an alert before taking any action. This could include steps such as checking other sources of data and seeking additional information from the security team.

3. Regularly review and update the incident response procedures: The incident response procedures should be regularly reviewed and updated to ensure they are effective and efficient.

4. Train the incident response team: The incident response team should be trained on how to properly handle false positives and false alarms. This includes understanding the cause of false positives, knowing how to verify the authenticity of an alert, and knowing how to communicate with other team members and stakeholders.

5. Monitor and Analyze: Set up a system to monitor, analyze and report the events that have been classified as false positives, in order to identify patterns and trends, and to adjust the security tools and systems accordingly.

6. Communicate effectively: Keep stakeholders informed of any false positives or false alarms that occur, and explain the steps that have been taken to resolve the issue. This will help to build trust and reduce confusion.

It's important to keep in mind that, even with the best practices in place, false positives and false alarms will still happen from time to time. The key is to minimize their occurrence and to have efficient procedures in place to handle them when they do occur.

Yes - we do Custom security configurations to meet specific needs of your organization.

Here are a few examples of how this can be done:

• Configuring firewalls and network devices to only allow specific types of traffic and block all other traffic, this can be done using Access Control Lists (ACLs).

• Setting up Virtual Private Networks (VPNs) to securely connect remote workers or branch offices to the main network.

• Implementing two-factor authentication (2FA) to increase the security of user accounts, which can be done by using hardware tokens or mobile apps that generate one-time passcodes.

• Setting up intrusion detection and prevention systems (IDPS) to monitor network traffic for signs of malicious activity and alert security teams when potential threats are detected.

• Customizing the security settings of operating systems and applications to meet the specific requirements of the organization.

• Implementing security solutions that are specific to the industry, for example, healthcare providers may require compliance with HIPAA regulations.

It is important to consult with one of our security experts and review industry standards and best practices to determine the appropriate custom security configurations for your organization.

Additionally, it is crucial to regularly review and update the security configurations to ensure they are effective in protecting against the latest threats.

Handling remote access and VPN connections is an important aspect of securing an organization's systems and networks.

The following are some best practices we follow for handling remote access and VPN connections:

1. Implement strong authentication: Implement strong authentication methods, such as multi-factor authentication (MFA), to ensure that only authorized users are able to access the organization's systems and networks.

2. Use a VPN: Use a Virtual Private Network (VPN) to encrypt the remote user's internet connection and to provide a secure connection to the organization's network.

3. Monitor and log VPN connections: Monitor and log VPN connections to detect and investigate any suspicious activity.

4. Implement access controls: Implement access controls to ensure that remote users are only able to access the systems and resources that they are authorized to access.

5. Use endpoint security: Use endpoint security software, such as antivirus and firewall, on the remote user's device to protect the organization's systems and networks from malware and other threats.

6. Keep software up to date: Keep the remote access software and VPN software up to date to ensure that known vulnerabilities are patched.

7. Regularly review and update remote access policies: Regularly review and update remote access policies to ensure they are aligned with the organization's security needs and meet regulatory requirements.

8. Limit the number of users that have remote access: Limit the number of users that have remote access to the organization's systems and networks and make sure to revoke access when it's not needed anymore.

9. Have a disaster recovery plan: Have a disaster recovery plan in place in case of a security breach or other issue. This plan should include procedures for restoring access to systems and data, as well as for communicating with users and stakeholders.

It's important to have a well-defined and tested process for remote access and VPN connections, which is regularly reviewed and updated to ensure that it remains aligned with the organization's security needs and regulatory requirements.

Additionally, having a robust monitoring and logging system in place is crucial to detect any suspicious activity, and to have visibility of the remote access.

Handling traffic between different network segments is an important aspect of securing an organization's systems and networks.

The following are some best practices for handling traffic between different network segments:

1. Use network segmentation: Use network segmentation to separate different types of traffic and to limit the spread of malware or other threats. This can be achieved by creating different VLANs (Virtual LANs) or subnets for different types of traffic, such as guest traffic, internal traffic, and DMZ traffic.

2. Implement access controls: Implement access controls to ensure that traffic is only able to flow between network segments that are authorized to communicate with each other. This can be achieved by using firewalls, routers, and other security devices to control traffic flow.

3. Use a DMZ (Demilitarized Zone): Use a DMZ to separate publicly accessible systems and applications from internal systems and networks.

4. Use VLANs (Virtual LANs) for internal segmentation: Use VLANs to segment the internal network into smaller, more manageable subnets, which will help to reduce the potential attack surface.

5. Use VLAN Access Control Lists (VACLs): Use VLAN Access Control Lists (VACLs) to control traffic flow between different VLANs, which will help to prevent unauthorized traffic from crossing VLAN boundaries.

6. Use Network Address Translation (NAT): Use Network Address Translation (NAT) to hide internal IP addresses from external networks, which will help to prevent unauthorized access to internal systems and networks.

7. Use intrusion detection and prevention systems (IDPS): Use intrusion detection and prevention systems (IDPS) to monitor traffic between different network segments and to detect and prevent malicious activity.

8. Regularly review and update security policies: Regularly review and update security policies to ensure they are aligned with the organization's security needs and meet regulatory requirements.

It's important to have a clear visibility and control over the traffic between different network segments, and to have a well-defined security policy in place. Network segmentation is a powerful tool to isolate different parts of the network, and to limit the spread of any security incident.

Additionally, having a robust monitoring and logging system in place is crucial to detect any suspicious activity, and to have visibility of the traffic between the different segments.

Yes, we use various tools and techniques to document and report on security activity.

The following are some common methods for documenting and reporting on security activity:

1. Security incident management software: Security incident management software can be used to document and track security incidents from detection to resolution. This software typically includes features such as incident tracking, incident reporting, and incident analysis.

2. Security information and event management (SIEM) software: Security information and event management (SIEM) software can be used to collect, store, and analyze security-related data from various sources, such as network devices, servers, and applications. This software can be used to generate reports on security activity, such as alerts, events, and incidents.

3. Log management software: Log management software can be used to collect, store, and analyze log data from various sources, such as network devices, servers, and applications. This software can be used to generate reports on security activity, such as user activity, system activity, and network activity.

4. Compliance reporting software: Compliance reporting software can be used to generate reports that demonstrate compliance with various regulations and standards, such as HIPAA, PCI DSS, and ISO 27001.

5. Penetration testing and vulnerability assessment reports: Penetration testing and vulnerability assessment reports can be used to document the results of security testing and to identify vulnerabilities that need to be addressed.

6. Security audits and assessments: Security audits and assessments can be used to evaluate the effectiveness of security controls and to identify areas for improvement. These reports can be used to demonstrate compliance with regulations and standards, and to inform security improvement efforts.

It's important to have a comprehensive and efficient way of documenting and reporting on security activity, as it will help the organization to identify trends and patterns, to track the effectiveness of the security measures in place, and to demonstrate compliance with regulations and standards. Reports should be well organized, easy to understand and provide actionable information to management and other stakeholders.

Additionally, it is important to have a regular schedule for reviewing and updating the security documentation and reports.

DMARC (Domain-based Message Authentication, Reporting & Conformance) is a protocol that enables email domain owners to protect their domain from unauthorized use (spoofing) by specifying how email from their domain should be authenticated, and what should happen if the message doesn't pass authentication.

DKIM (DomainKeys Identified Mail) is an email authentication method. It allows the person receiving the email to check that it was actually sent by the domain it claims to be sent from, and that it hasn't been modified during transit. This is done by adding a digital signature to the headers of an email message which can be verified by the recipient.

Together, DMARC and DKIM help to protect the authenticity and integrity of emails and prevent phishing attacks.

You need DMARC and DKIM to protect your domain from email fraud, such as phishing and spoofing. By using these protocols, you can ensure that the email messages sent from your domain are authentic and haven't been modified during transit. This helps to protect your recipients from being misled by malicious email messages that appear to be from your domain, and also helps to protect your brand and reputation.

Additionally, DMARC also provides reporting functionality, which allows you to monitor the use of your domain in email communications and to receive feedback about messages that fail DMARC evaluation. This information can help you identify and address any security issues and prevent your domain from being used for malicious purposes.

Overall, implementing DMARC and DKIM can enhance the security of your email communications, protect your brand and reputation, and help you maintain the trust of your recipients.

Traditional email security typically relies on securing the email infrastructure and networks, such as using encryption, secure connections, and anti-spam and anti-virus filters.

While these measures are important, they don't address the issue of email spoofing, where an attacker sends an email that appears to be from a trusted source but is actually fake.

DMARC and DKIM are different from traditional email security measures because they focus specifically on addressing the issue of email spoofing.

DMARC enables domain owners to specify how email from their domain should be authenticated, and what should happen if the message doesn't pass authentication.

DKIM uses digital signatures to verify the authenticity of an email message and ensure that it hasn't been modified during transit.

By combining DMARC and DKIM, email domain owners can effectively protect their domain from unauthorized use and ensure that their email communications are authentic and trustworthy.

This provides a higher level of security for both the domain owner and their recipients, and helps to prevent phishing and other types of email-based attacks.