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What is Managed Security?

Updated: Jan 25, 2023

In simple terms, Managed Security is an approach to cybersecurity in which all security systems are monitored, threats detected and addressed. But, it is so much more. This approach provides businesses with a more comprehensive view of their cybersecurity landscape, which, in turn, makes it possible for businesses to spot any gaps in their security.

It’s common for businesses, especially small to medium enterprises, to make use of various service providers or technology systems. There might be one service provider tasked with securing e-mails while another ensures the information stored on devices are secure. Unfortunately, this can create silos as service providers and technology don’t communicate with each other. As a result, gaps are created, which leaves businesses vulnerable to a cyber-attack.

With a Managed Security approach, software (or a collector) is used to monitor all the various security technology. The existing systems communicate with the collector to give a complete view of the security in place. This enables security technicians to determine the gaps within the organisation. Gaps could be an area that is at risk or unprotected, or it could be an area where the technology is not used inefficiently.

“Managed Security is really a monitoring and response conversation,” says Richard Broeke, Managing Director at Securicom. “We don’t care what technology or security controls you have in place. The focus is on gathering information from these technologies to create a picture of your protection levels and assist with responding appropriately to attacks and potential attacks.”

“Without Managed Security in place,” explains Richard, “the only data that you have on which to make these decisions is what the technology itself is telling you. This is one of the blind spots of any managed service.”

Managed service refers to technology that is monitored and managed by a service provider. While this assists businesses with running their technology efficiently, it still leaves or creates gaps as a service provider only focuses on one technology or aspect of cybersecurity.

“With Managed Security in place, we are collecting information in near real time from a number of different technologies in your estate that are performing a number of differing functions,” Richard says.

Managed Security compliments your existing cybersecurity; thus, there are no interruptions to your cybersecurity; no big investments; no need to change service providers.

To learn more about how Managed Security can benefit your business, give us a call on 0861 591 591 (South Africa) or send us an e-mail at

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